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The World's Best New Luxury Hotels in 2023

Mandarin Oriental, Costa Navarino Partners with IRIS for Digital Guest Services

IRIS, a global leader in digital F&B ordering, guest directory, and concierge solutions, has been selected by Mandarin Oriental, Costa Navarino, to implement a digital F&B ordering and guest directory platform. This move underscores the hotel’s dedication to delivering exceptional guest experiences.

Perched with breathtaking views over Navarino Bay and set against a tranquil Mediterranean backdrop, this remarkable hotel offers panoramic bay views and an exquisite blend of luxury, style, and privacy. Notably, this marks the luxury brand’s inaugural presence in Greece.

Utilizing the IRIS app, guests now have the convenience of ordering a variety of food and beverage items, which can be enjoyed in their rooms, at the Tranquillity Pool, or at the Ormos Beach Club. Additionally, the app allows guests to explore the hotel’s array of tailored services and amenities, all accessible for ordering and reservation directly from the palm of their hands. The implementation of this technology not only enhances the guest experience but also streamlines processes, reduces operational costs for the hotel, and opens up new revenue streams, showcasing its versatile benefits.

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