The European Commission has unveiled new proposals aimed at simplifying train travel across Europe while significantly strengthening passenger rights for rail journeys involving multiple operators.

The proposed rules are designed to make it easier for travellers to plan, compare and book regional, long-distance and cross-border rail trips across the European Union.

Single-Ticket Booking Across Rail Operators

Under the proposed changes, passengers would be able to book journeys involving multiple rail companies through a single transaction on the platform of their choice.

The system would allow travellers to search, compare and purchase combined services from different rail operators under one integrated ticket.

The European Commission said current booking systems remain fragmented, making multi-leg journeys complicated and often limiting access to the best fares.

Stronger Passenger Rights

The proposals would also introduce broader passenger protections for travellers using combined rail tickets.

Passengers who miss a connection on a journey involving multiple operators would gain expanded rights including assistance, rerouting, reimbursement and compensation.

At present, passenger protections are often limited when journeys are booked through separate tickets issued by different rail companies.

New Rules For Booking Platforms

The Commission also plans to introduce new obligations for ticketing platforms and rail operators to ensure fair access to ticket sales and neutral presentation of travel options.

Where technically feasible, booking systems would also be required to display greenhouse gas emissions information to help passengers compare environmental impacts.

Supporting Sustainable Travel

According to the Commission, public demand for seamless travel planning and reliable online booking systems continues to grow across Europe.

The proposals are also intended to support the EU’s climate goals by encouraging travellers to shift toward more sustainable transport options such as rail.

The new measures now enter the EU legislative process and will require approval from member states and the European Parliament before becoming law.