With Tanzania’s borders open to all international visitors, Four Seasons Safari Lodge Serengeti will reopen its doors on September 1, 2020, with health and safety front of mind through Four Seasons new global Lead With Care program and contactless Chat experience.
The reopening follows the launch of the Lodge’s Private Villa Experience in August, which will remain available for guests seeking the ultimate, exclusive safari experience.
At its heart, the safari experience naturally embraces physical distancing through thrilling game drives across the African savannah in search of the best wildlife sightings of each day – private vehicles are ensured for all Four Seasons game drives.
To allow even more time to appreciate the beauty of the Serengeti National Park, while also aiding an extended stay in one location, Four Seasons Safari Lodge has launched Stay Longer – Fourth Night Free, applicable to all stays before December 22, 2020.
“Our team is so excited to welcome guests back to the Lodge and to share the wonder of the Serengeti once again,” says General Manager Justin Stevens. “September is such a magical time to visit. It’s at this time that the herds of the great migration start to make their way southwards from the Mara River crossing, and will be found all around the Lodge and Central Serengeti, usually until November. Our remote, naturally-distanced location is the perfect setting for some of the greatest wildlife viewing on earth, and alongside our stringent health and safety protocols, helps ensure a safe, and truly unforgettable adventure.”
All accommodations at the Lodge boast a private, open air balcony with views over the Serengeti Plains. Recreational activities include an on-site Discovery Centre, a Fitness Centre and an infinity pool overlooking an active animal watering hole. Dining options as from September will comprise the al fresco terrace of Maji and the atmospheric Boma Grill, where locally-inspired cuisine is served around a fire pit under the open night sky. The Serengeti Kani Spa will remain closed until further notice.
Lead With Care
Grounded in health care expertise and enabled by access to leading technologies and tools, the Lead With Care program is focused on providing care, confidence and comfort to all Four Seasons guests, employees and residents within the new COVID-19 environment. The new program outlines clear procedures that educate and empower Four Seasons employees to take care of guests and each other. While guests will see many of the enhanced Lead With Care procedures, behind-the-scenes measures are also taking place through employee training, additional food handling protocols, and enhancements to ventilation systems and other back-of-the-house operations. In addition, Four Seasons continues to invest in its award-winning App and Chat that further allows guests to control how they engage with others – limiting face-to-face interactions while maintaining the highest levels of personal service. Features include the ability to make and manage reservations, request luggage pickup, airport transfers, room service, restaurant and spa reservations, and much more. Wait-free check-in and check-out is also offered, while Four Seasons Chat integration offers instant translation of 100+ languages giving guests the flexibility for contactless engagement throughout their stay.