Turkish Airlines has removed a controversial rule that required passengers with Parkinson’s disease to obtain and present a medical certificate before flying. The change follows public criticism after broadcaster Mark Mardell, who is living with the condition, was denied boarding on an Istanbul–London flight, Independent reports.
The airline had previously insisted that travellers with Parkinson’s provide a doctor’s report issued at least 10 days before departure. The certificate needed to include the physician’s full credentials and a statement explicitly confirming that the passenger could travel safely by air. No other airline in the world had adopted such a requirement.
Mr Mardell, a former BBC political journalist, was unaware of the rule when attempting to fly home from Istanbul. After being refused boarding, he was forced to stay overnight at the airport and pay for a new ticket on Wizz Air, reaching London Gatwick without incident. He subsequently contacted both Turkish Airlines and the UK Civil Aviation Authority (CAA), raising concerns about discriminatory treatment.
Parkinson’s affects movement and can cause tremors, but aviation health organisations note that people living with the disorder rarely face complications when flying beyond a risk of dehydration. Parkinson’s UK advises that cabin crew simply be informed so they can offer additional water if needed.
Following media attention, Turkish Airlines updated the English-language version of its medical policy, removing the specific reference to Parkinson’s. The site now states only that “sick passengers” must present a doctor’s note confirming there are “no risks of travelling by plane”.
Mr Mardell welcomed the removal but warned that the wording remains ambiguous. “What illnesses count as ‘sick’? Does this mean anyone who’s ever seen a doctor needs a medical note?” he said.
Lord Blunkett, the former Home Secretary, said the airline must now provide clear guidance. “I am extremely pleased Turkish Airlines has recognised their behaviour was totally unacceptable. They must clarify the policy change definitively and ensure staff are properly trained.”
Concerns also remain regarding consistency. According to Mr Mardell, some non-English versions of the airline’s website still list Parkinson’s among conditions requiring a medical certificate. He questioned whether frontline staff worldwide had been notified of the change. “Until Turkish Airlines is open about its past failings, passengers with Parkinson’s cannot feel confident the discrimination has ended,” he said.
The CAA confirmed there is no medical justification for singling out Parkinson’s or any disability for special clearance unless there is a clear clinical risk. Mr Mardell is expected to meet CAA officials to discuss next steps.
“We may be winning, but this isn’t over,” he said. “Turkish Airlines needs to prove this change applies everywhere, in every language, and for every passenger.”
