Introducing QPass, the innovative Aeroporti di Roma service designed to allow passengers to better plan their journey and enjoy an even more comfortable experience at the security checkpoint.
Launched yesterday at Fiumicino airport, QPass is a free service that allows passengers to book an appointment at the security checkpoints to benefit from a dedicated entrance and route.
Accessing the service is very simple and does not require any registration: the passenger can make the reservation from the comfort of their own home or at the airport, starting 7 days before the flight, via the website https://www.adr.it/web/aeroporti-di-roma-en/qpass on the booking page where they must enter their flight, the number of people departing and their e-mail address.
Passengers will be able to choose from the available appointment times for their flight and book the one that best suits their needs. Once the booking has been completed, you will receive a QR code and a confirmation e-mail with the terminal and appointment time information.
Simply arrive at the booking time at the QPass entrance to the security checkpoint, show your QR code to gain access to the dedicated entrance and queue for a quick and easy security check.
Fiumicino is the first airport in Italy to offer this service, operating at both Terminal 1 and Terminal 3. QPass is completely free of charge and is in addition to the other types of security check access: the premium Fast Track service, the Family line (dedicated to families with prams) and the ‘traditional’ security checkpoints.
Ivan Bassato, Aeroporti di Roma Chief Aviation Officer, said: “Attention to the comfort of our passengers is central to our business vision, as is the improvement of services offered and quality at the airport. Today’s innovation is a demonstration of how technology and innovation help us to improve our reality. The service brings direct practical advantages: through this system, passengers can organise their time in advance before their flight, easily pass through security checks, and thus have more time for themselves, e.g. to go shopping or have something to eat, before boarding. That is why it is the passengers themselves who choose the time window from those available for the booked access service, thus being able to manage their own needs in a practical and efficient way”.
Fiumicino has always been committed to improving the travel experience of its passengers, focusing on a strategy oriented towards a cutting-edge future, which uses digitalisation and open innovation to offer even more safety and comfort during travel. Thus demonstrating once again the levels of excellence at ‘Leonardo da Vinci’, which is becoming increasingly attractive to passengers and airlines.