Delta is extending its commitment to make more space for safer travel by continuing to block the selection of middle seats and capping seating in every cabin through Sept. 30, 2020.
“Reducing the overall number of customers on every aircraft across the fleet is one of the most important steps we can take to ensure a safe experience for our customers and people,” said Chief Customer Experience Officer Bill Lentsch. “Delta is offering the highest standards in safety and cleanliness so we’re ready for customers when they’re ready to fly again.”
Here’s the latest:
- Delta is extending seating caps: Through Sept. 30, Delta will ensure more space for customers on all aircraft by capping seating at 50% in First Class; 60% in Main Cabin, Delta Comfort+, and Delta Premium Select; and 75% in Delta One to reduce the total number of customers on board.
- Delta continues to block middle seats: Through Sept. 30, all middle seats will continue to be shown as unavailable or not assignable when selecting seats via the Fly Delta app or online. Delta also continues to block the selection of some aisle seats in aircraft with 2×2 seating configurations.
- Delta is restarting automatic Medallion upgrades: Starting June 10, Delta is resuming automatic, advance Medallion Complimentary Upgrades to Delta One (domestic U.S.), First Class and Delta Comfort+ – which were previously being managed at the gate – subject to availability and as permitted by the seat caps.
- Delta is adding flying: On routes where increasing customer demand is driving flight loads closer to caps, the airline will look for opportunities to upsize to a larger aircraft type or add more flying.
“As we’ve done throughout the COVID-19 pandemic, we will continue to evaluate our practices to ensure we are meeting the needs of our customers.
On routes where increasing customer demand is making our airplanes more full, we will look to upsize to a larger aircraft type or add more flying,” said the statement.