Guests who have booked cruises with Princess and who wished they had booked more elevated accommodation, can now bid up as part of the cruise line’s newly introduced Princess Upgrade programme.
Launching on Sept. 6, Princess Upgrade is a bid-based system, in partnership with PlusGrade, that allows guests the opportunity to secure a coveted upgrade – to oceanview, balcony, deluxe balcony, mini-suite and even a full suite.
Upgrades will be available initially on five North America-based ships (Caribbean Princess, Discovery Princess, Enchanted Princess, Regal Princess and Ruby Princess), with plans to roll out fleetwide by the end of October.
“Upgrading is a popular request from our guests and we’re pleased to deliver a process that lets them improve their stateroom category by making an offer that fits their budget and lifestyle,” said Princess President John Padgett.
The Princess Upgrade process is simple—once the sailing is within the Final Payment period and full payment has been received, guests will receive an invitation to take part in the programme and submit a bid – they can bid on any stateroom category that is above the one they are currently booked in. Guests can change or cancel their bid any time before it is accepted.
If for any reason Princess guests miss the Princess Upgrade invitation e-mail, there will be a link on princess.com so they can initiate the process without going through the e-mail. Additional details about Princess Upgrade can be found here: https://www.princess.com/plan/princess-cruise-room-upgrade/.
