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Changi Airport

IDEMIA to Provide Biometric Solutions to Changi Airport

IDEMIA has announced that it is going to provide biometric solutions to facilitate the passenger experience, in particular the immigration process, to Singapore Changi Airport (“Changi Airport”) Terminals 1 and 2 (T1 and T2) that collectively serve millions of passengers per annum.

From March onwards, passengers at T1 and T2 (in addition to T3) can enjoy a faster, more seamless and secure experience with IDEMIA’s systems, which combines biometric data capture and automated immigration clearance process. This is in line with the New Clearance Concept (NCC) by Singapore’s Immigration and Checkpoints Authority (ICA), which aims to make automated clearance the norm for all travellers to Singapore by 2023.

The new deployments in T1 and T2 will see an enhancement to the current system with the integration of IDEMIA’s TraveLane 2 Step solution with ID-Look™, its award-winning multi-biometric solution with on-the-spot identity verification, for a fully frictionless immigration clearance process. The system will also support a new ‘family lane’ feature, where automated gates can process groups of up to four passengers at a time for immigration clearance, thus facilitating family travel.

IDEMIA first launched its biometric access system in Singapore in 2017 with the deployment of its TraveLane 1 Step solution and TraveLane 2 Steps solution at Changi Airport’s Terminal 4 (T4). Combining state of-the-art biometric technology with facial and fingerprint recognition, the solution achieved many world-firsts – such as the first terminal-wide implementation of an automated boarding solution. It helped increase passenger throughput without compromising on security, promoting seamless and secure travel for the airport’s local and global passengers. To date, the solution has processed over 12 million passengers.

Iuliia Tore