In this age of digital transformation, Air Tahiti is redesigning and optimizing our operations to provide customers with the latest technology. This was a big reason why Air Tahiti adopted the Amadeus Altéa passenger service system (PSS). The airline wants to improve the travel experience of its passengers from the point of reservation. Amadeus’ technology will empower Air Tahiti with an online booking engine and a web check-in system which will be easier to use and available on mobile devices. It will also be possible to modify, cancel and refund tickets online. In time, there will be new services available for frequent flyer club members too.
Altéa will also help Air Tahiti integrate with partner airlines using real-time sharing of availability, fares, and booking information to deliver a harmonized customer experience. The benefits of using the Altéa platform extend to Amadeus’ global travel seller network. These travel sellers have the unique advantage of instant visibility to any changes affecting an Altéa airline booking, meaning they can better service their customers.
Air Tahiti proud to join the international community of airlines using Altéa and delighted to partner with Amadeus to offer our customers a higher level of service. This technology will enable to carry on the tradition of the legendary Polynesian heroes by bringing both islands and people closer.