easyJet has become the first UK airline to offer a feature on its app which enables customers to scan their cabin bag to check its size before they travel to the airport.
The new technology has been introduced to offer customers an easy way to check their hand luggage dimensions to give them peace of mind before they travel to the airport.
easyJet already has one of the most generous cabin bag allowances with no weight limit and whilst the permitted dimensions of cabin bags are clearly displayed on easyJet’s website, the move is set to make it even easier for customers to check their luggage and provide greater certainty as to whether they can travel with their bag in the cabin. It also means they won’t be faced with any additional charges at the gate for bringing an oversized bag which can’t be taken onboard.
The new app feature, which uses Apple’s ARKit 2 technology, is available on iOS initially and sits on easyJet’s app – which has now surpassed 30 million, downloads. The app works by using augmented reality technology combined with customers’ smart phone cameras (iPhone 6S onwards). The scan itself provides an on-screen 3D box which when combined with the phone’s camera sizes the cabin bag and indicates whether it fits within the maximum dimensions.