Effective Dec. 18, Delta is updating its service and support animal policy. The enhancements introduce a ban on service and support animals under four months of age regardless of flight length as well as a ban on emotional support animals on flights longer than eight hours.
As a result of the policy changes, customers ticketed on or after Dec. 18 will no longer be permitted to originate travel with emotional support animals on flights longer than eight hours and will no longer be permitted to originate travel with service and support animals under four months of age regardless of flight length. Customers with tickets purchased prior to Dec. 18, who have already requested to travel with an emotional support animal will be allowed to travel as originally ticketed.
Regardless of booking date, emotional support animals will not be accepted on flights longer than eight hours on or after Feb. 1. Additionally, service and support animals under four months of age will not be accepted on flights of any length on or after Feb. 1. Customers will be contacted by Delta’s Reservations and Customer Care teams to adjust reservations if the policy update impacts their travel plans.
