VisitEngland and the AA updates accommodation standards

VisitEngland and the AA have agreed updated common standards and criteria for hotels and self-catering accommodation in the UK.

610x425 Quality97 650x453 Quality97 Shangri La Hotel At The Shard London Exterior FEB 2014The revised guidelines will ensure that, wherever the accommodation business in the UK, an official star rated property will mean consistent standards.

The changes enable businesses to be more flexible in the facilities they provide, allowing them to tailor their property to the type of guest they attract, highlighting its features.

The new standards replace those established by the national tourist boards of Great Britain and Northern Ireland and the AA across the UK in 2006 and updated in 2012.

The revised quality schemes follow customer and industry feedback and focus on the quality of experiences with less emphasis on the provision of facilities.  The roll out of the new criteria for accommodation providers within the schemes began in April 2018. 

The updated common standards for accommodation businesses were agreed with VisitEngland, the AA, Tourism Northern Ireland, VisitScotland and Visit Wales.

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