Shangri-La’s Rasa Sayang resort and spa, penang triumphs at world travel...

Shangri-La’s Rasa Sayang resort and spa, penang triumphs at world travel awards


Shangri-La’s Rasa Sayang Resort and Spa, Penang, was named Malaysia’s leading spa resort for the second consecutive year during the Regional Finals of the 17th World Travel Awards held at The Claridges, Surajkund in India on 14 October 2010.


The World Travel Awards are widely regarded as the travel industry’s Oscars and bestow the highest accolades within all geographic regions, including Europe, North, Central and South America, Asia, Africa, Australasia and the Middle East. The Regional Finals ceremony was attended by senior management and decision-makers in the global travel and tourism fraternity.

Over 185,000 industry professionals including senior executives from travel agencies, tourism organisations, airlines, hospitality trade, tour and transport companies from 160 countries participated in this year’s voting process, which was monitored and independently audited.

“This award is a testament to the unwavering commitment of our 450 employees who have worked tirelessly to contribute to the resort’s success. We are extremely thankful to be recognised by our guests and industry partners for our efforts in the World Travel Awards twice, and such appreciation will continuously motivate the Rasa Sayang family to delight our guests with our special brand of hospitality from the heart,” said Desmond Hatton, general manager of Shangri-La’s Rasa Sayang Resort and Spa, Penang.

Shangri-La’s Rasa Sayang Resort and Spa, Penang, located at Penang Island’s popular Batu Feringgi beach, is set amidst 30 acres of tropical landscaped greenery interspersed with centuries-old rain trees. The resort, with its traditional Malaysian-inspired architecture and decor, comprises 304 guestrooms and suites, some with private soaking tubs right on the balcony with tranquil sea and garden views.

CHI, The Spa, Shangri-La’s signature spa brand, has an Asian-inspired structure and rustic wooden roofscape, and is one of the country’s most spacious spas at 3,800 square metres complete with a garden sanctum, yoga pavilion and 11 private treatment villas. Other facilities consist of a health club, tennis courts, two swimming pools, six restaurants and bars, and 14 meeting and function rooms, including a ballroom with a capacity of 300 that is ideal for business and leisure events.

Hong Kong -based Shangri-La Hotels and Resorts currently owns and/or manages 68 hotels under the Shangri-La and Traders brands with a rooms inventory of over 30,000. Shangri La hotels are five-star deluxe properties featuring extensive luxury facilities and services. Shangri-La hotels are located in Australia, Canada, mainland China, Fiji, Hong Kong, India, Indonesia, Japan, Malaysia, Maldives, Philippines, Singapore , Sultanate of Oman, Taiwan, Thailand and the United Arab Emirates. The group has a substantial development pipeline with upcoming projects in Austria, Canada, mainland China, France, India, Macau, Malaysia, Philippines, Mongolia, Russia, Qatar, Seychelles, Turkey and United Kingdom. For more information and reservations, please contact a travel professional or access the website at